All paintings are packed to a high standard and are sent with Courier Service or Australia Post Express (small paintings or paintings under $500) within Australia.

For overseas purchases the artworks are sent with a courier.

Artworks bought from the website for delivery within Australia will incur a shipping fee of $125 per item and overseas will incur a shipping charge of $175 per item.

Free Delivery for artwork over AU$5,000.

Please make sure the delivery address you nominate or a representative will be available to accept the parcel and sign for the package. Otherwise you will be left a calling card informing you how to collect your package. Please note we do not deliver to a Post Office Box.

If you receive any damaged goods please contact us immediately to arrange for a refund. Any paintings returned to us damaged will require a restoration fee.

Delivery Process

When we receive your order we will reply by email within 12 hours to confirm your purchase order has been processed. If you are sending a cheque or money order we will contact you once it has been cleared by our bank. Your painting will be sent immediately. Electronic Funds Transfers are acceptable as is credit card purchases.

Delivery within Australia

All paintings are sent through a courier service or Australia Post for delivery.

Delivery International

We will freight the un-stretched artwork to anywhere in the world. All International orders are sent through a freight service. There will be a freight charge. Insurance is optional, however highly recommended.

Packaging

Each painting will be individually wrapped in tissue paper and bubble wrap inserted into cylinders with the accompanying documentation.

Delivery Address

Please make sure the delivery address you nominate or a representative will be available to accept and sign for the package. Otherwise you will be left a calling card to advise you on how to collect your package. Please note we do not deliver to a Post Office Box.

If there is any problem with the artwork when you receive it please contact us at Arlpwe Artists Aboriginal Corporation – Arlpwe Art Gallery by email, fax or phone immediately we will then take the necessary action to rectify the problem.

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