Important Copyright Notice

All Aboriginal Art displayed on our website www.australianaboriginalartgallery.com.au remains with the artists or their estates. Copyright of photographs & documentation remains with Arlpwe Artists Aboriginal Corporation and no reproduction may be made without written permission from Arlpwe Artists Aboriginal Corporation. All Rights Reserved © 2012.

Customer Guarantee 

ABN: 53 051 816 864
Indigenous Corporation Number: 7038
National Tourism Accredited
Indigenous Art Code Compliant

We follow a strict ethical practice in relation to acquiring the art works so that the buyer can be assured that any piece purchased from Arlpwe Artists Aboriginal Corporation is of high quality, authentic and ethically and equitably acquired.

All paintings in our online gallery are displayed in low resolution for online viewing. If you wish to see the original image in a high resolution, please contact us.

Our customer guarantee ensures that the following purchasing process is followed every time:

  • We supply any prospective buyer with well researched information, accurate photographs and personal consultation on price, investment potential and market information before the piece is purchased.
  • On purchase of the work, the painting with the Arlpwe Artists Aboriginal Corporation Certificate of Authenticity is packed and delivered with a consignment reference within 24 hours of completion of order.
  • We follow every sale up personally to ensure that the work has met the expectation of the buyer and we offer a return policy if the buyer is not satisfied.

Our Online Sales & Delivery Information includes:

  • Painting dimensions are listed by width x height and are quoted in centimetres. Please note that painting dimensions quoted are of the artwork only (there is 10-20cm border for framing).
  • Painting prices are listed as Australian GST inclusive.
  • Delivery can be for interstate and overseas.
  • Paintings are sold un-stretched.
  • Insurance is optional, however highly recommended. Arlpwe Artists Aboriginal Corporation will not take responsibility for paintings uninsured.
  • Overseas buyers are GST exempt. Please check your countries import taxes. Arlpwe Artists Aboriginal Corporation does not take responsibility for this tax.
  • Paintings are sent either with local and interstate couriers.

Each painting is sold with a biography of the artist, certificate of authenticity .

On dispatch, you will be notified.

Assurance and Warranty

Arlpwe Artists Aboriginal Corporation - Arlpwe Art Gallery specialises in certified Aboriginal artworks. All Aboriginal artworks are purchased directly from our local Aboriginal artists and are accompanied by a Code of Conduct Compliant Certificate of Authenticity.

Insurance and Delivery

All paintings are packed to a high standard and are sent with Courier Service or Australia Post Express (small paintings or paintings under $500) within Australia. For overseas purchases the artworks are sent with a courier. Artworks bought from the website for delivery within Australia will incur a shipping fee and overseas will incur a  shipping charge at current shipping rates.. Insurance is optional, however highly recommended.

Please make sure the delivery address you nominate or a representative will be available to accept the parcel and sign for the package. Otherwise you will be left a calling card informing you how to collect your package. Please note we do not deliver to a Post Office Box.

If you receive any damaged goods please contact us immediately to arrange for a refund. Any paintings returned to us damaged will require a restoration fee.

Delivery Process

When we receive your order we will reply by email within 12 hours to confirm your purchase order has been processed. If you are sending a cheque or money order we will contact you once it has been cleared by our bank. Your painting will be sent immediately. Electronic Funds Transfers are acceptable as is credit card purchases.

Delivery within Australia

All paintings are sent through a courier service or Australia Post for delivery.

Delivery International

We will freight the un-stretched artwork to anywhere in the world. All International orders are sent through a freight service.

There will be a freight charge. Insurance is optional, however highly recommended.

Packaging

Each painting will be individually wrapped in tissue paper and bubble wrap inserted into cylinders with the accompanying documentation.

Delivery Address

Please make sure the delivery address you nominate or a representative will be available to accept and sign for the package. Otherwise you will be left a calling card to advise you on how to collect your package. Please note we do not deliver to a Post Office Box.

If there is any problem with the artwork when you receive it please contact us at Arlpwe Artists Aboriginal Corporation – Arlpwe Art Gallery by email, fax or phone immediately we will then take the necessary action to rectify the problem.

Free Delivery for artwork over A $6,000.

Duties & Taxes

All artwork prices listed by Arlpwe Artists Aboriginal Corporation - Arlpwe Art Gallery are GST exclusive. International buyers are exempt from the Australian GST. If other duties and/or taxes apply specific to the overseas destination then the buyer is liable for these charges. These charges are non-refundable on return of goods to us.

Currency

Our prices are in Australian Dollars.

Payment Methods

Website Purchases

We accept online payments in our shopping cart through Paypal (www.paypal.com.au).

Offline Purchases

We accept offline payments the following credit cards: Visa, MasterCard. We can contact you to organise payment via the Phone, Email or Fax. We also accept cheques, and Money Orders in Australian dollars made payable to “Arlpwe Artists Aboriginal Corporation” and mailed to:

Arlpwe Artists Aboriginal Corporation
PMB 188
ALI CURUNG
VIA ALICE SPRINGS
NT
AUSTRALIA 0872

Our Guarantee, Arlpwe Artists Aboriginal Corporation Provenance and Authenticity

We guarantee all artworks shown on our website are authentic with provenance assured. Our provenance is considered highly in the industry and is required by art auction houses and for collector’s resale. We supply signed and dated Authenticity Certificates.

Return of Goods and Refunds

When purchasing artworks via our website it is important to us that you are completely satisfied. We understand that buying over the internet without physically viewing the painting can be a little daunting. We would like to reassure you that it is important to us that you enjoy purchasing paintings from our website. We guarantee that we will fully refund the cost of the artwork if you and are not happy.

You must notify us within 24 hours of receiving your purchase if you intend to return the painting; you need only to pay for the cost of the return freight. Painting must be received by us in its original conditions with its accompanying documentation for the guarantee to apply.

Disclaimer

Arlpwe Artists Aboriginal Corporation specialises in certified Aboriginal artworks. All Aboriginal artworks are from our local Aboriginal artists at Ali Curung and is authentic Aboriginal art. All aboriginal art sold by Arlpwe Art Gallery is accompanied by a Certificate of Authenticity.

Offer to Purchase Terms

Arlpwe Artists Aboriginal Corporation endeavours to ensure that all artworks on the website are available as shown and are correctly priced. You may place an offer, however we do reserve the right to refuse any offer, but will contact you if any problem occurs and provide you with options. Your credit card will not be charged until price and conditions are suitable to both parties.

Agreement

By using our website you agree to be bound by the terms and conditions presented on this website including the information conveyed in these online sales guidelines for buyer and seller conditions. If you have any concerns on the above terms and conditions please contact us at Arlpwe Artists Aboriginal Corporation -  via email, phone or fax.